Returns & Exchanges
At Gravgear, we stand by the quality of our performance equipment and offer a 30-day window for returns or exchanges on all unused gear in its original packaging. We are dedicated to ensuring you have the right tools to reach your peak athletic potential.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original boxes, ensuring all tags are attached and the gear is in unworn, brand-new condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship your new exchange items within 5-7 business days.
